Shipping Policy
We strive to ensure that our customers receive their fragrance purchases promptly and efficiently. We offer shipping to all locations within Pakistan, utilizing reliable and trusted courier services to guarantee safe and timely delivery.
Processing & Delivery Time
- Orders are typically processed and shipped within 1-2 business days from the date of purchase.
- Shipping times may vary based on location, with deliveries generally taking between 2-5 business days within Pakistan.
- Please note that processing times may be extended during peak seasons or promotional events.
Shipping Charges
- Standard shipping charges apply and will be calculated at checkout.
- Any applicable free shipping promotions will be clearly stated on our website.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to track your shipment’s progress.
- If you experience any issues with tracking your order, please contact our customer support team.
Delays & Responsibility
- While we aim to deliver orders within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, courier service issues, or public holidays.
- We are not responsible for any shipping delays caused by courier services but will assist in resolving any delivery-related concerns.
Damaged or Lost Shipments
- If your order arrives damaged or is lost in transit, please contact our customer support team immediately for assistance.
Customer Support
For any questions or concerns about our shipping policy or the delivery of your order, please reach out to our customer service team via WhatsApp at 03148397077. We are here to ensure a seamless and enjoyable shopping experience with Collective Pefumes.
Thank you for choosing Collective Perfumes!